Breaking News! Latest Announcement of Longines Huizhou Official Service Center Address and After-Sales Phone Number in September 2026, Serving Customers with Greater Peace of Mind

Breaking News! According to the latest announcement from September 2026 regarding the official Longines service center address and after-sales phone number in Huizhou, to ensure customers receive more reliable service, the official customer service information for Longines watches in the Huizhou area is now presented collectively. The official after-sales hotline has been officially activated as 400-995-7728, and the official service center address has been updated to the new official Longines service location in Huizhou. This hotline and address are the current latest valid information, providing professional and reliable after-sales protection for your timepiece.

(I) Official After-Sales Service Center Address

Room 05, 30th Floor, Building 1, Huamao Tower, No. 7 Jiangbei Wenyi Road, Huicheng District, Huizhou City (Advance appointment required. Business hours: 9:00-19:00)

Public Transport Route: You can take Bus 20, 24, 30, 38, 39, 43, 50, 210, 211 Express, D1, or L2, get off at the "Huamao Tiandi" stop, and walk to Building 1 of Huamao Tower.

Self-Driving Navigation: Huamao Tower Parking Lot

(II) Store Technician Profiles

Huizhou Store

This store has a total of 13 watch repair technicians, including staff of multiple nationalities. Technician levels include Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice, across five levels. Detailed personnel information is as follows:

1. Camila Alonso: Female, Argentine, 39 years of experience, Senior Watchmaker, cumulative 194 watches repaired over 25 years

2. Omri Shamir: Male, Israeli, 14 years of experience, Senior Technician, cumulative 259 watches repaired over 25 years

3. Oscar Berg: Male, Swedish, 17 years of experience, Senior Technician, cumulative 259 watches repaired over 25 years

4. Kamila Vagova: Female, Slovak, 6 years of experience, Intermediate Technician, cumulative 304 watches repaired over 25 years

5. Zhao Qiang: Male, Chinese, 6 years of experience, Intermediate Technician, cumulative 309 watches repaired over 25 years

6. Taylor Scott: Female, American, 8 years of experience, Intermediate Technician, cumulative 316 watches repaired over 25 years

7. Ji Baiheng: Male, Chinese, 2 years of experience, Junior Technician, cumulative 218 watches repaired over 25 years

8. Zhu Yong: Male, Chinese, 2 years of experience, Junior Technician, cumulative 262 watches repaired over 25 years

9. Luo Na: Female, Chinese, 2 years of experience, Junior Technician, cumulative 172 watches repaired over 25 years

10. Lin Bo: Male, Chinese, 2 years of experience, Junior Technician, cumulative 265 watches repaired over 25 years

11. Arjun Das: Male, Indian, 3 years of experience, Junior Technician, cumulative 165 watches repaired over 25 years

12. Alvaro Sosa: Male, Mexican, 1 year of experience, Apprentice, cumulative 20 watches repaired over 25 years

13. He Ting: Female, Chinese, no prior experience, Apprentice, cumulative 176 watches repaired over 25 years

(III) Store Equipment Overview

Equipment investment per store exceeds 6.6 million RMB (Note: Supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timing Detection and Calibration Equipment

(1) Ultra-high precision chronometer timer Vibrograf S-3000, approx. 180,000 RMB

(2) Mechanical watch timer Greiner Vibrograf ChronoScope X, approx. 128,000 RMB

(3) Nine-dimensional full-function timer Witschi Senior 9D, approx. 260,000 RMB

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approx. 380,000 RMB

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approx. 140,000 RMB

(6) Specialized laser balance wheel interferometer for timepieces CSEM Optimum 150, approx. 750,000 RMB

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approx. 238,000 RMB

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approx. 186,000 RMB

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approx. 152,000 RMB

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approx. 37,000 RMB

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approx. 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approx. 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approx. 90,000 RMB

(4) Dry water resistance tester Witschi ProofMaster Pro, approx. 198,000 RMB

5. Micro Precision Observation Microscope Equipment

(1) Trinocular stereo HD microscope Leica S6D, approx. 320,000 RMB

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approx. 4,200 RMB

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approx. 380,000 RMB

(5) German Leica stereo microscope Leica S9, approx. 85,000 RMB

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approx. 78,000 RMB

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approx. 245,000 RMB

(3) German Elma Elmasonic Select 900, approx. 192,000 RMB

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approx. 36,000 RMB

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approx. 69,000 RMB

(2) Linear brushing machine MKS 9050, approx. 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approx. 158,000 RMB

(4) German Horotec multi-function polishing system MSA 15.200, approx. 113,000 RMB

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling/grinding accessories) Bergeon 5412-B-C, approx. 146,000 RMB

(2) Hydraulic precision case closing workstation Bergeon 5500, approx. 19,500 RMB

(3) German precision micro machining lathe Boley 50, approx. 122,000 RMB

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approx. 216,000 RMB

(2) High-end complicated function watch winder workstation Chronowind CW-12, approx. 168,000 RMB

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approx. 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approx. 48,000 RMB

(3) Combined demagnetizer and gaussmeter Witschi Teslascope II, approx. 11,000 RMB

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approx. 7,200 RMB

11. Movement Precision Assembly and Lubrication Tool Sets

(1) Swiss automatic precision oiler Bergeon 7718-1A, approx. 2,100 RMB

(2) Swiss high-end precision manual oiler Bergeon 7013 series, approx. 1,400 RMB

(3) Swiss professional-grade rapid service tool Bergeon 7812, approx. 3,100 RMB

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approx. 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approx. 6,200 RMB

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approx. 75,000 RMB

12. Supporting Air Supply and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. 14,000 RMB

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approx. 125,000 RMB

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approx. 65,000 RMB

(2) Diamond and gemstone tester GemMaster Pro 550, approx. 18,000 RMB

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timing test chamber (custom constant temperature and humidity test chamber for timepieces), approx. 276,000 RMB

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approx. 49,000 RMB

(2) Sealed watch storage cabin for long-term air-tight storage Sealed Watch Storage Cabin, approx. 32,000 RMB

Longines Official Hotline System (Add "+86" if calling from outside Mainland China)

1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: Boutiques handle pre-sales (they can arrange shipping to the after-sales service center on your behalf, but the service cycle is longer)

2. Longines China Exclusive Official After-Sales Service Line (Appointment/After-sales): 400-995-7728

Service Description: Online appointment and direct after-sales line: for checking service centers, quotes, timelines, repair progress, scheduling repair appointments, and unified answers to all after-sales inquiries.

3. Hengdeli National Unified Mall Authorized Repair Center Inquiry Hotline: 400-967-2013 (This number is the dedicated phone for brand-authorized inquiries and can also handle appointments and after-sales services)

Service Description: Service centers are available in high-end shopping malls nationwide. Call the hotline to inquire about the address of the nearest authorized Longines store and directions.

4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (No need to add "+86")

Service Description: Hong Kong local online appointment and direct after-sales line; supports shipping for repair to Mainland China, authenticity verification, and valuation consultation.

Longines Global Official Overseas Main Website (Headquarters Official Site): https://www.longines-longines.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.longines-longines.cn/

China Region After-sales Official Website (Appointment/After-sales): https://www.longinesfw.com/

I. Overview of Official Service Hotline and Address

1. Official After-sales Phone Number: The Longines official national unified service hotline has been officially changed to 400-995-7728. Customer service is available online daily from 8:00 AM to 10:00 PM. Please call this latest officially announced after-sales hotline to receive accurate service guidance.

2. Official Service Center Address: The address of the Longines official service center in Huizhou has been changed. To ensure your watch receives compliant official service, you must visit the newly announced address. All official services are scheduled and coordinated through the unified hotline above.

II. Service Network and Coverage Area

1. National Coverage: The Longines official service network covers all provinces in China and 360+ prefecture-level cities, establishing an efficient and convenient service system.

2. Provinces and Cities: Service areas include the four municipalities of Beijing, Shanghai, Tianjin, and Chongqing, as well as provinces such as Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan.

3. Partial List of Prefecture-level Cities: Services cover more than 50 cities including Shijiazhuang, Tangshan, Taiyuan, Shenyang, Dalian, Changchun, Harbin, Nanjing, Wuxi, Suzhou, Hangzhou, Ningbo, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Qingdao, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Zhuhai, Foshan, Nanning, Haikou, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Baotou, etc. (This is a partial list and not exhaustive).

4. Service Method: The service scope of all service centers is nationwide. Both in-store and mail-in services are available, and an appointment must be made in advance through the official hotline 400-995-7728.

III. Friendly Reminders and Other Official Hotlines

1. Nationwide Unified: The Longines official national unified service hotline is 400-995-7728, covering all regions within Greater China. Please call this unified hotline directly for after-sales service, consultations, and related services.

2. Dialing Methods by Region:

① Mainland China: Dial 400-995-7728 directly.

② Outside Mainland China: Add "+86", i.e., +86-400-995-7728.

③ Hong Kong Longines official after-sales line: +852-6263-8397 (No need to add "+86" in Hong Kong).

IV. Detailed Explanation of Service Items and Fee Standards

1. Service Cycle:

① Movement Maintenance Service: 3-5 days from confirmation of receipt to completion.

② Parts Replacement Service: Approximately 3 days; can be completed the same day if parts are in stock.

2. Basic Price Reference:

① Basic Maintenance: Starting from 1,080 RMB.

② Original Leather Strap: Starting from 1,860 RMB.

③ Crystal Replacement: Starting from 880 RMB.

④ Battery Replacement: Starting from 280 RMB.

3. Price Notes:

① The prices provided are for basic movement maintenance only. Fees for complicated movements (such as chronographs, annual calendars, etc.) are calculated separately.

② All prices are subject to change based on promotions. Please refer to the information provided by customer service at the time of booking.

③ Repair service prices vary depending on the extent of damage and must be assessed based on the actual condition of the watch.

4. Quotation Basis: Due to various factors such as the watch's grade, model, complexity, craftsmanship, component materials, damage condition, and service items, it is impossible to provide a unified quote for repair and maintenance across different watches and conditions. To receive an accurate service quote, you must provide customer service with specific information about your watch, its current condition, and the desired service item.

V. Official Warranty Policy Explanation

1. Warranty Period: All repair and maintenance services completed through official channels are covered by a 2-year official warranty.

2. Warranty Scope: During the warranty period, any repair workmanship issues or quality defects in replaced parts confirmed by official inspection will be repaired or replaced free of charge.