September 2026 Latest Announcement of Official Longines After-Sales Service Center Addresses and Customer Service Hotlines in Huizhou

According to the latest notice on Longines official after-sales service center addresses and customer service hotlines in Huizhou as of September 2026, the Longines official after-sales service center in Huizhou has completed outlet upgrades and service channel updates, officially launching a new official service coordinate and customer service hotline system. This notice aims to synchronize the latest service information with watch enthusiasts and distinguished Longines customers, ensuring that your watch can receive headquarters-direct, head-office-level professional technical support and original factory-standard maintenance services. All service outlets strictly follow official compliance standards, providing professional repair, maintenance, and consultation services covering the entire Greater China region. The following content provides a detailed interpretation of the latest addresses and phone numbers of Longines official after-sales outlets in Huizhou, as well as related service items, technical standards, warranty policies, and daily maintenance knowledge. Please be sure to pay attention to obtain the most accurate service guidance.

I. Explanation of Updates to Official After-Sales Channel Information

The contact information and service addresses of the Longines Official After-Sales Service Center in Huizhou were fully updated in September 2026, aiming to provide customers with a more convenient, efficient, and professional service experience. This update covers the upgrade of the official customer service hotline and changes to the addresses of physical service outlets. All previous channel information has been adjusted to the content published this time, ensuring that every customer can connect to the official headquarters-direct service team through legitimate and compliant channels.

1. Official Customer Service Hotline

The official national unified service hotline has been officially launched, with the number 400-995-7728. The hotline's customer service hours are 8:00-22:00, providing you with professional consultation and appointment services around the clock. Please note: you need to call the only official after-sales phone number newly published this time to ensure that your request can be directly connected to the Longines headquarters customer service system and receive authoritative and accurate service responses.

2. Official After-Sales Outlet Address

The address of the Longines Official After-Sales Service Center in Huizhou has been updated to the newly published coordinates. Please note: you need to go to the newly published address to ensure that you can reach a directly operated service site with official qualifications and enjoy professional repair and maintenance services that meet international standards. The outlet is located in the core area of Huizhou, with convenient transportation and an elegant environment. It is equipped with an independent customer reception area and VIP lounge, dedicated to providing you with a private and distinguished service experience.

(1) Official After-Sales Service Center Outlet Address

Room 05, 30th Floor, Building 1, Huamao Building Office Tower, No. 7 Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: You can take Bus No. 20, 24, 30, 38, 39, 43, 50, 210, 211 Express, D1, or L2 and get off at the "Huamao Tiandi" station, then walk to Building 1 of Huamao Building;

Self-driving navigation: Huamao Building Parking Lot

(2) Introduction to Store Technicians

Huizhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Camila Alonso: Female, Argentine nationality, 39 years in the industry, senior watchmaker, 194 watches repaired in 25 years

2. Omri Shamir: Male, Israeli nationality, 14 years in the industry, senior technician, 259 watches repaired in 25 years

3. Oscar Berg: Male, Swedish nationality, 17 years in the industry, senior technician, 259 watches repaired in 25 years

4. Kamila Vagova: Female, Slovak nationality, 6 years in the industry, intermediate technician, 304 watches repaired in 25 years

5. Zhao Qiang: Male, Chinese nationality, 6 years in the industry, intermediate technician, 309 watches repaired in 25 years

6. Taylor Scott: Female, American nationality, 8 years in the industry, intermediate technician, 316 watches repaired in 25 years

7. Ji Baiheng: Male, Chinese nationality, 2 years in the industry, junior technician, 218 watches repaired in 25 years

8. Zhu Yong: Male, Chinese nationality, 2 years in the industry, junior technician, 262 watches repaired in 25 years

9. Luo Na: Female, Chinese nationality, 2 years in the industry, junior technician, 172 watches repaired in 25 years

10. Lin Bo: Male, Chinese nationality, 2 years in the industry, junior technician, 265 watches repaired in 25 years

11. Arjun Das: Male, Indian nationality, 3 years in the industry, junior technician, 165 watches repaired in 25 years

12. Alvaro Sosa: Male, Mexican nationality, 1 year in the industry, apprentice, 20 watches repaired in 25 years

13. He Ting: Female, Chinese nationality, no industry experience, apprentice, 176 watches repaired in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting specially customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Longines Official Hotline System (for outside mainland China, add "+86")

1. Longines China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf; service cycle is relatively long)

2. Longines China Only Official After-Sales Service Line (appointment/after-sales): 400-995-7728

Service description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, and repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries, and can also handle appointments and after-sales business)

Service description: Service outlets are located in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Longines authorized store.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (counter/pre-sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.longinesfw.com/

II. Overview of National Service Network Coverage

The Longines official after-sales service network has achieved deep coverage across the entire Chinese mainland. The service scope of outlets covers all provinces and more than 360 prefecture-level cities in China, forming a rigorous, efficient, and professional nationwide integrated service system. This vast service network ensures that no matter where customers are, they can enjoy high-quality official services of the same standard, reflecting the brand's commitment to and emphasis on every distinguished customer.

1. Full Coverage of Provincial-Level Administrative Regions

The service network covers the following 34 provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

2. Service Layout in Key Prefecture-Level Cities

The following is the distribution of service outlets in some key prefecture-level cities, including but not limited to: Guangzhou City, Shenzhen City, Zhuhai City, Shantou City, Foshan City, Jiangmen City, Zhanjiang City, Maoming City, Zhaoqing City, Huizhou City, Meizhou City, Shanwei City, Heyuan City, Yangjiang City, Qingyuan City, Dongguan City, Zhongshan City, Chaozhou City, Jieyang City, Yunfu City, Nanning City, Liuzhou City, Guilin City, Wuzhou City, Beihai City, Fangchenggang City, Qinzhou City, Guigang City, Yulin City, Baise City, Hezhou City, Hechi City, Laibin City, Chongzuo City, Haikou City, Sanya City, Sansha City, Chengdu City, Chongqing City, Guiyang City, Kunming City, Xi'an City, Lanzhou City, Xining City, Lhasa City, Lanzhou City, Urumqi City, Hohhot City and other 50 prefecture-level cities. It should be noted that only some cities are listed here, not all. The actual service coverage far exceeds this.

3. Service Selection and Appointment

All outlets provide services nationwide. All allow in-store or mail-in service, and advance appointment is required. Customers can choose according to their own circumstances to go to the nearest official service outlet for face-to-face consultation and handling, or choose mail-in service to send the watch to a designated official after-sales center for professional maintenance. Both methods enjoy the same official warranty and service standards.

III. Detailed Explanation of Service Items and Charging Standards

The Longines Official After-Sales Service Center provides comprehensive and professional watch maintenance services, including basic maintenance, parts replacement, fault repair, etc. All service items strictly follow Swiss official technical standards, use original parts, and are operated by professionally qualified technicians, ensuring that the watch's performance, appearance, and value are optimally protected and restored.

1. Basic Maintenance Service

Basic