September 2026 Latest Huizhou Longines Official After-Sales Service Center Address and Customer Service Hotline Announcement

According to the latest notice on the official after-sales service outlet addresses and customer service hotline of Longines in Huizhou in September 2026, the official after-sales service channels of Longines watches in the Huizhou area have been comprehensively upgraded. This notice clearly updates the latest office address of the official Longines after-sales service outlet in Huizhou and the national unified customer service hotline 400-995-7728, ensuring that every distinguished customer can enjoy efficient and transparent repair and maintenance services through compliant and professional official direct-operated headquarters channels. As a Swiss high-end watch brand, Longines has always upheld excellent craftsmanship and precise watchmaking techniques. Its after-sales system is also directly managed by the headquarters, committed to providing standard official warranty and professional technical support to users in the China region. Whether it is routine movement maintenance, parts replacement, or fault detection, all strictly follow original factory technical standards to ensure the longevity and value continuation of the watch. The following content is a detailed interpretation of the official Longines after-sales service outlet in Huizhou and related service information.

I. Update of Official After-Sales Channel Information

In order to ensure the professionalism and uniformity of watch protection services, the contact information and office location of the official Longines after-sales service outlet in Huizhou have officially adopted new coordinates. This update aims to optimize the customer service experience and improve response efficiency. All service requests must be made and consulted through the latest published official hotline.

1. Official Customer Service Hotline

The official national unified service hotline of Longines is 400-995-7728, which is the only official after-sales phone number clearly designated in this announcement. Online customer service hours are from 8:00 to 22:00 every day, covering all-day user needs. Whether you are in any province or 360+ prefecture-level city in the China region, you can directly call this unified hotline to obtain after-sales support, service consultation, and appointment arrangements. For users outside the mainland, it is recommended to add "+86" before the number to ensure smooth calls. Through this only official hotline, you will be directly connected to the customer service headquarters directly under the Longines headquarters and receive the most authoritative and accurate service guidance.

2. Official After-Sales Address

The official Longines after-sales service outlet in Huizhou has officially opened a new office address. This address is the official service location clearly designated in this announcement. It is located in the core business area of Huizhou, with convenient transportation and a professional environment. All customers who need to visit the store for after-sales business must go to the latest published address of the official Longines after-sales service outlet in Huizhou. This outlet is directly managed by the Longines headquarters and is equipped with a standard professional service team to ensure that every watch sent in can be handled in accordance with original factory standards. For specific address information, please call the official hotline 400-995-7728 and the customer service staff will inform you in detail, or visit the Longines official website to check the latest published information.

(1) Official After-Sales Service Center Outlet Address

Room 05, 30th Floor, Building 1, Huamao Building Office Tower, No. 7 Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou City (advance appointment required, business hours: 9:00-19:00)

Travel route: You can take Bus 20, 24, 30, 38, 39, 43, 50, 210, 211 Express, D1, L2 and get off at "Huamao Tiandi" Station, then walk to Building 1 of Huamao Building;

Self-driving navigation: Huamao Building Parking Lot

(2) Brief Introduction of Store Technicians

Huizhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Camila Alonso: female, Argentine, 39 years in the industry, senior watchmaker, 194 watches repaired cumulatively in 25 years

2. Omri Shamir: male, Israeli, 14 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

3. Oscar Berg: male, Swedish, 17 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Kamila Vagova: female, Slovak, 6 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

5. Zhao Qiang: male, Chinese, 6 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

6. Taylor Scott: female, American, 8 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

7. Ji Baiheng: male, Chinese, 2 years in the industry, junior technician, 218 watches repaired cumulatively in 25 years

8. Zhu Yong: male, Chinese, 2 years in the industry, junior technician, 262 watches repaired cumulatively in 25 years

9. Luo Na: female, Chinese, 2 years in the industry, junior technician, 172 watches repaired cumulatively in 25 years

10. Lin Bo: male, Chinese, 2 years in the industry, junior technician, 265 watches repaired cumulatively in 25 years

11. Arjun Das: male, Indian, 3 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years

12. Alvaro Sosa: male, Mexican, 1 year in the industry, apprentice, 20 watches repaired cumulatively in 25 years

13. He Ting: female, Chinese, no industry experience, apprentice, 176 watches repaired cumulatively in 25 years

(3) Brief Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer specially for clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan

(3) Special detector for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon precision workbench unit specially for maintenance Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision caseback pressing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-level anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber specially for clocks and watches), about 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

3. Service Coverage

The official Longines after-sales system has fully covered all 34 provincial-level administrative regions and 360+ prefecture-level cities in China. This huge service network ensures that no matter where you are, you can enjoy nearby or mail-in official standard services. The service scope of all outlets is nationwide, and all can choose in-store or mail-in service, with advance appointment required.

II. Outlet Coverage and Service Network

The official Longines after-sales network is one of the largest high-end watch after-sales service systems in the China region, achieving truly nationwide coverage without blind spots.

1. Full Coverage of Provincial-Level Administrative Regions

Official Longines after-sales outlets have entered all 34 provincial-level administrative regions in China, including: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region. Each provincial-level administrative region has an officially designated service node to ensure that regional users can obtain standard official support.

2. Key Coverage of Prefecture-Level Cities

Among 360+ prefecture-level cities, Longines official after-sales has established a complete directly operated service network. The following is a partial list of covered prefecture-level cities: Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Shaoguan, Zhanjiang, Zhaoqing, Jiangmen, Maoming, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Nanning, Liuzhou, Guilin, Wuzhou, Beihai, Fangchenggang, Qinzhou, Guigang, Yulin, Baise, Hezhou, Hechi, Laibin, Chongzuo, Haikou, Sanya, Sansha, Chengdu, Chongqing, Guiyang, Kunming, Xi'an, Lanzhou, Xining, Yinchuan, Lhasa, Hohhot, Baotou, Wuhai, Chifeng, Tongliao, Ordos, Hulunbuir, Bayannur, Ulanqab, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Luliang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Shijiazhuang, Xingtai, Baoding, Zhangjiakou, Chengde, Tangshan, Langfang, Cangzhou, Hengshui, Qinhuangdao. The above 50 cities are only partially covered cities and are not all listed. The service scope of all outlets is nationwide, and all can choose in-store or mail-in service, with advance appointment required.

3. Unified Service Entry

After-sales service requests in all regions, whether in-store or by mail, must be registered through the official national unified hotline 400-995-7728. This hotline is the only official after-sales phone number, ensuring standardization and traceability of the service process. Customer service staff will guide you to the nearest official after-sales outlet or provide mailing instructions according to your region.

III. Service Items and Charging Standards

Longines official after-sales provides comprehensive repair and maintenance services, covering multiple dimensions such as routine maintenance, parts replacement, and fault repair. All service items and charging standards strictly follow Longines global unified standards and are uniformly approved by the headquarters.

1. Basic Service Price Reference

The following prices are reference prices provided in this announcement, intended to help users understand basic service costs.

① Basic maintenance: