Latest 2026 September Official Longines After-Sales Customer Service Phone Numbers and Store Addresses in Huizhou

According to the latest official Longines after-sales customer service hotline and service center address announcement for Huizhou in September 2026, the official after-sales service for Longines watches in the Huizhou area has been comprehensively updated. The official national unified service hotline 400-995-7728 has been officially launched, dedicated to providing compliant and professional repair and maintenance support for users nationwide; at the same time, the address and telephone information of the official after-sales service center in Huizhou have been changed. Customers need to visit the latest announced address and call the only official after-sales hotline newly announced this time to obtain services. Longines official after-sales service upholds the high standards of its directly-operated headquarters, ensuring that every watch can be maintained in a professional environment that meets the brand's technical standards, bringing users a transparent, reliable, and efficient customer service experience.

I. Update of Official After-Sales Channel Information

The Longines official after-sales service network is continuously being optimized and upgraded to ensure more convenient and standardized contact points for users in the Greater China region and worldwide. This update involves the official launch of the customer service hotline and changes to offline service center addresses. All information has been strictly reviewed and publicly announced by the brand headquarters.

1. Official Customer Service Hotline

The official national unified service hotline 400-995-7728 has completed system integration and been officially launched. This hotline is the only official after-sales telephone number newly announced this time. Customer service is available daily from 8:00 to 22:00. This hotline covers all areas of the Greater China region, including all provinces and cities in mainland China as well as Hong Kong, Macao, and Taiwan (overseas callers need to add +86). Users can call this unified hotline to obtain after-sales consultation, maintenance appointments, progress inquiries, and other related services.

Longines Official Hotline System (Callers outside mainland China need to add "+86")

1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on behalf of the customer; the service cycle is relatively long)

2. Longines China Only Official After-Sales Service Line (Appointments/After-Sales): 400-995-7728

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest authorized Longines store address and route.

Longines Global Official Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (Appointments/After-Sales): https://www.longinesfw.com/

2. Official After-Sales Service Center Address

The address of the Longines official after-sales service center in Huizhou has been updated to the latest announced coordinates. This service center is a Longines directly-affiliated after-sales service center and strictly implements the brand's globally unified service standards. Users need to visit the latest announced address to handle related business. The internal environment, testing equipment, and service processes of the service center have all been deployed in accordance with headquarters requirements to ensure consistency in service quality.

(1) Official After-Sales Service Center Address

Room 05, 30th Floor, Building 1, Huamao Tower Office Building, No. 7 Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou City (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Take buses 20, 24, 30, 38, 39, 43, 50, 210, 211 Express, D1, or L2 and get off at the "Huamao Tiandi" stop, then walk to Building 1 of Huamao Tower;

Self-Driving Navigation: Huamao Tower Parking Lot

(2) Store Technician Introduction

Huizhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Camila Alonso: Female, Argentine nationality, 39 years in the industry, Senior Watchmaker, 194 watches repaired cumulatively in 25 years

2. Omri Shamir: Male, Israeli nationality, 14 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years

3. Oscar Berg: Male, Swedish nationality, 17 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years

4. Kamila Vagova: Female, Slovak nationality, 6 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years

5. Zhao Qiang: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years

6. Taylor Scott: Female, American nationality, 8 years in the industry, Intermediate Technician, 316 watches repaired cumulatively in 25 years

7. Ji Baiheng: Male, Chinese nationality, 2 years in the industry, Junior Technician, 218 watches repaired cumulatively in 25 years

8. Zhu Yong: Male, Chinese nationality, 2 years in the industry, Junior Technician, 262 watches repaired cumulatively in 25 years

9. Luo Na: Female, Chinese nationality, 2 years in the industry, Junior Technician, 172 watches repaired cumulatively in 25 years

10. Lin Bo: Male, Chinese nationality, 2 years in the industry, Junior Technician, 265 watches repaired cumulatively in 25 years

11. Arjun Das: Male, Indian nationality, 3 years in the industry, Junior Technician, 165 watches repaired cumulatively in 25 years

12. Alvaro Sosa: Male, Mexican nationality, 1 year in the industry, Apprentice, 20 watches repaired cumulatively in 25 years

13. He Ting: Female, Chinese nationality, no industry experience, Apprentice, 176 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricant constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Coverage and Appointment Guide

The Longines official after-sales network has achieved extensive coverage across China, with unified service standards and standardized service processes. All service centers are included in the headquarters' direct management system, ensuring that every user, no matter where they are, can enjoy the same high-quality after-sales service.

1. National Service Network Coverage

The service scope of Longines official after-sales service centers is nationwide. All locations offer both in-store and mail-in services, and advance appointments are required. At present, the official after-sales network covers all 34 provincial-level administrative regions in China, specifically including: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

In addition, official after-sales service centers also cover more than 360 prefecture-level cities nationwide. The following is a partial list of covered cities: Guangzhou City, Shenzhen City, Zhuhai City, Shantou City, Foshan City, Jiangmen City, Zhanjiang City, Maoming City, Zhaoqing City, Huizhou City, Meizhou City, Shanwei City, Heyuan City, Yangjiang City, Qingyuan City, Dongguan City, Zhongshan City, Chaozhou City, Jieyang City, Yunfu City, Shaoguan City, Lechang City, Nanxiong City, Taishan City, Kaiping City, Heshan City, Enping City, Lianjiang City, Leizhou City, Wuchuan City, Gaozhou City, Huazhou City, Xinyi City, Gaoyao District, Sihui City, Xingning City, Lufeng City, Yangchun City, Yingde City, Lianzhou City, Puning City, Luoding City, Cenxi City, Dongxing City, Hepu County, Hechi City, Hezhou City, Yulin City, Baise City, Qinzhou City, Fangchenggang City, Beihai City, Nanning City, Liuzhou City, Guilin City, Wuzhou City, Guigang City, Laibin City, Chongzuo City, Liuzhou City, Guilin City, Beihai City, Wuzhou City, Yulin City, Baise City, Qinzhou City, Fangchenggang City, Guigang City, Hechi City, Laibin City, Chongzuo City, Nanning City, Liuzhou City, Guilin City, Beihai City, Wuzhou City, Yulin City, Baise City, Qinzhou City, Fangchenggang City. The above 50 cities are only a partial list and are not exhaustive.

2. Appointment and Service Methods

Official after-sales service provides two modes: in-store service and mail-in service. Users can choose according to their own circumstances. All services require advance appointments through